Terms and conditions for bouncy castle companies
Most bouncy castle operators find that they want to protect themselves and their business through a well-made terms and conditions document. You might be tempted to copy someone else's terms and conditions - this isn't a good idea. Not only will this cause a breach of intellectual copyright and leave you liable to a lawsuit, while also alerting Google to the fact that your website contains copied text, but you could also find yourself in trouble should you ever need to rely on them in court.
For instance, someone else's terms and conditions might grant some of your business rights to another party, or might not apply to the region or country you are operating in. You will need to make sure your terms and conditions apply directly to your business and protect you according to the regulations you operate in - and the only way to do so is to put the effort in!
This doesn't mean that you can't use other terms and conditions as inspiration - but don't copy directly from them, and this includes copying them and changing a word around or putting a few extra words in.
Questions to answer in inflatable rental terms and conditions
- What is your refund policy? Will you refund people if you have to cancel for poor weather, business failure or any other issue? What will you do if a customer cancels? Are there any time restrictions on full refunds? Please ensure that your policies adhere to the requirements of your particular country!
- What is your delivery policy? How early or late should customers expect you to be for drop-offs and collections? Will you charge for deliveries?
- What will you do if the venue is not accessible or if you cannot bring your products into it? Are there any rules that outline what you will consider inaccessible?
- What will you do if the venue is unsuitable for your inflatables? What will constitute an unsuitable venue? Consider making rules for appropriate surfaces and spaces.
- When are bookings confirmed? Will you manually contact every customer to confirm their booking in person or over email? Do you require payment of a deposit or full payment before a booking is confirmed? Do expensive bookings have different rules?
- What payment methods do you accept?
- What health and safety provisions have you put in place? Who will be responsible for the welfare of the people who use your products when you are not around?
- What happens if there is an accident?
- Who will be responsible for your staff's welfare when they are on another person's private property? Are there any guidelines you could give your customers that will help them keep you and your staff safe when putting up and taking down inflatables?
- Who is responsible for ensuring that there is adequate electricity at the venue? Do you have any contingency plans if you cannot reach a power supply at the venue?
- What is the expected use of your products? What is deemed as misuse? Who will be accountable for damages sustained by you?
- Are these terms of service subject to change? How will customers be informed should they change?
Remember the purpose of bounce house terms of service
Your terms and conditions exist to form the basis of your business relationship with you and the customer. You might think 'nobody will ever read these', but someone definitely will! If the worst comes to the worst and you find yourself facing a customer in court, a fair and justifiable set of terms and conditions could prove to be invaluable protection. Customers will agree to abide by your terms and conditions when they use your services.
As terms and conditions may one day end up in front of a judge, you will need to make sure they are fair and equitable. The legal system might view you in a worse light if your terms and conditions seem to put an unfair onus on the client and might disregard them if they do not stand up to scrutiny.